eConsult

 

BACK TO MAIN INDEX

 

Managing your health can be stressful and a huge inconvenience – most of us just wish we felt fit and well, all of the time.

eConsult is our online service which helps our patients access the help and advice they need at the right time, in the right place, with the right person. All identifiable patient medical data passes directly to us at the practice and eConsult will not have access to any of this information.

START AN eCONSULT

eConsult app on a mobile phone

 

How does eConsult work?

eConsult is easy for patients and practices

eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. You can also be directed to patient self-help, pharmacy advice and local self-referral services.

 

What are we now offering?

Upon receiving your online request, this will be reviewed and if required, dealt by our Health Hub clinicians over the telephone. Depending on your clinical need you may be required to attend our practice or MPA Access hub to see a clinician face to face.

If you have any concerns please contact us.

 

Benefits

You'll wonder how you did without it

  • Patients may not need a trip to the surgery and their query may be resolved with a phone call
  • There is no need to change surgery to get digital first access. Patients complete an online GP consultation with their own practice when they need to
  • Medical advice is available 24/7 even when the practice is closed – Patients can check their health symptoms  online and receive on the spot medical advice and treatment guidance thanks to NHS content
  • Patients will get a response from their own NHS GP practice by the end of the next working day or sooner
  • Access wherever and whenever patients want from any device. Unlike a telephone call patients can complete an eConsult at a pace that suits them, without taking up practice time
  • Patients can request sick notes and test results without the need for an appointment saving patient and practice time
 

eConsult Video

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